The Mobile Inspection & Service CS package supports your service technicians with smartphones and tablets at their daily work.
The service technicians get an overview about their worklist of service orders and notifications, as well as all details that they need for an efficient work, such as the details of the malfunction notification, the equipment or the historical notifications.
After finishing the job the technician is guided step by step through the confirmation, so all relevant data is captured. Such as photos of the damage, checklists, working time, used materials, measurement point, activities, damage and cause codes.
Off course this is done offline. As in the shop floor or in the basement you cannot count on a network connection. Exceptions are actions which work online only. Such as the availability check and reservation of spare parts. Therewith the reservation can be executed directly and the spare part can be picked at the nearest warehouse.
We deliver extensive and field proven standard package mobilizing standard processes in SAP.
All screens can be adapted based on a thought-out enhancement concept to meet your requirements.
Fields, tables, buttons and whole screens can be added or removed.
All outputs and all business logic, such as reading, filtering, processing and saving of the data, takes place in methods which can individually be redefined based on the enhancement concept.
All development is done in pure ABAP by developers from the customer of by partners from ISEC7.
Download the app and test it! See here how to do it.
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