ISEC7 SPHERE includes a fully customizable User-Self-Service Portal, which offer self-service capabilities to all devices related MACD tasks as well as device insights. By providing corporate branded guidelines and training videos, customers can reduce the cost for end-user onboarding and device replacements significantly.
In addition, ISEC7 SPHERE offers a unique migration toolkit, which provides an unmatched user and IT operations experience for all migration scenarios in the enterprise mobility space.
The User-Self-Service module reduces to workflow on IT departments. Endusers can perform all MACD-tasks (Move-Add-Change-Delete) on their own and benefit from useful customized content.
ISEC7 Sphere provides a full-integrated Device as a Service module, which enables IT departments to streamline their processes related to device management nicluding order & fulfillment, shop system and asset management. The following core funtions are available:
ISEC7 Sphere comes with an out-of-the-box available Incident management system to help end-users to report their issues to the IT support organization in case the User-Self-Service can't fix the issues.
Screenshot User Self Service
I S E C 7 G R O U P - N O R T H A M E R I C A | E U R O P E | A S I A P A C I F I C - INFO@ISEC7.COM