Posts tagged with "ChatBot"



26. June 2020
In today’s communication universe, Chatbots are user interfaces (UI) which allow humans to interact with digital systems automatically either through spoken word or unscripted text messages. In the past, interactions were based on strict rule-based and pre-programmed conversational structures. Chatbots are able to engage, but cannot lead a multi-turn conversation with end users. In the meantime, advanced Conversational AI agents are conquering the field of automated communication for both...