Support

24x7 service and support

ISEC7 manages a support center, specialized on mobile communication solutions, based on individual SLA contracts and optimally dimensioned support for your operating infrastructure. Modern CTI based telephone technology, an independent test lab for all platforms and a polished trouble ticketing system let RIM certified coworkers optimally support your users and administrators.

The following support services are available:

• User helpdesk for mobile devices
• 2nd- and 3rd-level support
• Device deployment
• SIM-cards and device management