BlackBerry & Monitoring

Monitoring of BlackBerry Infrastructures

B*Nator® for BlackBerry
B*Nator for BlackBerry is a highly effective, platform independent monitoring software which allows you to make the most of your BlackBerry. Stop the tedious search for problems. At one glance the B*Nator dashboard tells you the source of problems. Control lights immediatelyindicate the current status of all components within your BlackBerry infrastructure. B*Nator facilitates the use of
even very complex BlackBerry infrastructures and delivers all relevant information to keep your business processes smoothly running, like

	BlackBerry Enterprise Server
	Mail Server (Microsoft® Exchange, Lotus® Domino or Novell® Groupwise)
	BlackBerry smartphones
	Database server
	Firewall/ WAN/ LAN
	Application server
	RIM infrastructure

The software was developed by experienced BlackBerry
integrators who know about the real needs of administrators.

Benefits

	Monitoring: Expertise for BlackBerry infrastructures, cost reduction by waiver of external consulting
	BES Management: Intuitive operability and administration of all major components – controllability of BES environment
	Health Check: Avoiding downtime through proactive management – Increasing the quality of service while reducing costs
	User Self Service: Cost reduction by user selfmanagement
	Troubleshooting: Reduction of downtime, avoidance of external consulting costs
	Reporting & statistics: No sophisticated reporting necessary
	Failover: Reduction of downtime, increasing service quality through optimal support of redundant infrastructures

Features

	Monitoring of the entire BlackBerry infrastructure in real time (RIM Relay, active components, mail server, database server, BES server, devices)
	BES Management (user- and smartphone management)
	Health Check (real-time status of the infrastructure)
	User Self Service (applications, statistics, user self administration)
	Troubleshooting (Log file Analyzer, Dashboard, Escalation Support
	Reporting & statistics (SLA, network management & user reports, statistics on the planning of load distribution and optimization)
	Failover (manual failover in the event of a total loss)