ISEC7´s support models are adapted to your needs and your company size in order to get an optimal operational support of your mobile communication infrastructure.
Support Options
- Basic Support
- Advanced Support
- Premium Support
Features
- SLA-based support
- Pro-active notification with security notifications
- Account via ticket or flat
- Expandable with actice monitoring and management
Advantages of ISEC7´s support
- Manufacturer spanning backend support through tier2-connection to Research In Motion as well as contracts with Microsoft and IBM
- Multilingual support
- Experienced expert team (more than 7,500 tickets per year through carrier support for BlackBerry and Active-Sync)
- RIM, Microsoft and IBM-certified employees
- Global cover for onsite insets (NA, SA, EMEA, MENA)
Are you interested in one of our support programms for your mobile infrastructure?
Please feel free to contact us and send us your request. Together we will define a suitable solution for you.
Last Updated on Wednesday, 17 April 2013 12:54
