ISEC7´s support models are adapted to your needs and your company size in order to get an optimal operational support of your mobile communication infrastructure.
Support Options
- Basic Support
- Advanced Support
- Premium Support
Features
- SLA-based support
- Pro-active notification with security notifications
- Account via ticket or flat
- Expandable with actice monitoring and management
Advantages of ISEC7´s support
- Manufacturer spanning backend support through tier2-connection to Research In Motion as well as contracts with Microsoft and IBM
- Multilingual support
- Experienced expert team (more than 7,500 tickets per year through carrier support for BlackBerry and Active-Sync)
- RIM, Microsoft and IBM-certified employees
- Global cover for onsite insets (NA, SA, EMEA, MENA)
Are you interested in one of our support programms for your mobile infrastructure?
Please feel free to
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us and send us your request. Together we will define a suitable solution for you.
