Specialized in mobile communication solutions, ISEC7 operates a support center and offers, based on individual SLA contracts, a suitable dimensioned support for the operating of your infrastructure.
A modern CTI-based telephone technique, an own testlab for all platforms as well as an elaborated trouble-ticketing system provide our RIM certified co-workers optimal in supporting your end users and administrators.
Following support services are available:
- 2nd and 3rd level support
- User help desk
- Device deployment
- SIM-card and device management
